Why Partner with Suncastle Properties?BECAUSE WE MIND THE DETAILS SO YOU DON’T HAVE TO!
Around the Clock: We manage traditional rental homes and vacation home rentals 24/7 – we respond quickly and professionally to all inquiries from guests, tenants and homeowners. Also, we respond to emergencies immediately, 24 hours a day.
Guest Services: From arrival to departure Suncastle Properties takes care of housekeeping, maintenance, inspections and manages guest and tenant requests and your property around the clock.
Marketing: Who knows how to market your property or vacation home better than a professional manager? We know how to help prospective guests and tenants easily find your property online when they are planning to rent. Through a wide range of marketing channels from email, social media, listing sites, on-line travel agents and a variety of other marketing strategies that lead browsers to our website to book your property. We live here and participate in the community we serve and are part of tourism effort. We have developed a loyal base of guests who return and rent with us year after year.
Promotion: Print, internet, email, social media, guest surveys, promotions and "sales"…the Suncastle Properties marketing team are hospitality experts who promote the area and your property!
Consumer Confidence: Professionally managed properties eliminates fraud. Guests and tenants have the confidence of knowing the home they rented on-line is real and available when they arrive. As a member of the Vacation Rental Managers Association (VRMA) Suncastle Properties is committed to quality hospitality, professionalism and industry excellence.
Money: We know your rental property is one of your most important assets. As professionals, we work every day to protect your investment and maximize the return on your investment property.
Records: We manage and maintain the records – revenue, repair expenses, lodging taxes, 1099's to regulatory compliance – you'll receive professional, monthly accounting of what is happening at your property.
Communication: We let you know what's happening – property repairs, local issues and guest/tenant concerns. We'll keep you informed.
Security: As professional property managers, we are the constant "eyes and ears" for your property. Your home is inspected and maintained continuously to catch little problems before they become big ones.
Accountability: As your property manager, we are primarily accountable to you, the property owner. We work on your behalf to protect your home and your investment.
Maintenance: We make sure all properties are in great shape at all times, safe, clean and in good repair. We offer professional in-house handy-man services insuring timely responses to all maintenance problems and an immediate response for any after-hours emergencies. For bigger issues we have a list of reliable licensed vendors qualified to handle virtually every situation, at fair prices.
Property Improvement Services: We offer property improvement services – consultation and project oversight for home improvements that increase rents enhance your return on investment.
Local connections: We maintain relationships with local officials and agencies to make sure our homeowners and guests are top of mind in our community.
Good neighbors: We maintain connections to property owners associations and your neighbors; keeping guests and tenants informed of association rules. We patrol your property to ensure policies are followed that do not allow overcrowding your home, house parties and parking violations.
Local Advocacy: Suncastle Properties keeps homeowners' best interests in mind at all times. We advocate for clean, attractive beaches, and we participate in local civic organizations and other local & tourism related organizations. We sponsor and volunteer for local events and initiatives that have a positive impact on tourism and our community.
Industry Participation: We are committed to industry professionalism and excellence and member of VRMA (Vacation Rental Managers Association).
Complete real estate services: Suncastle Properties has a team of real estate professionals led by Lori Neighbors, broker to help our many homeowners and guests with any real estate transaction.
Let Suncastle Properties be your Property Management Partner on the First Coast.
Contact us for more information or setup a consultation today at [email protected] or by phone at (904) 285-5585.